Monroe Clinic

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Epic Community Connect Coordinator

at Monroe Clinic

Posted: 10/24/2017
Job Reference #: 5000265624806
Keywords: office

Job Description


Community Connect



Employment Status

Full time - Permanent

Standard Hours (hours/week)


Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Weekend Frequency


On-Call Required


Position Summary

Works under the supervision of the Community Connect Program Manager and Coach. Role is broken down into three main areas:

1. Epic Application Specialist: Application Specialist duties will be limited to 1-2 applications to allow individual adequate time for other job duties.

2. Project Coordinator: Responsible for coordinating project management functions delegated by the Community Connect Program Manager that are required to effectively manage the Community Connect Program. This could include, but not be limited to, leading meetings focused on overall build of all applications, developing timelines and leading the team through integrated testing; planning Community Connect Super User integration with Monroe Clinic Super Users; planning an annual UGM type event for Community Connect sites; assisting in leading team meetings around completing specific goals defined by the Community Connect Program Manager (i.e. Plan details of Demo for a CC Site).

3. CC Technical Coordinator (Liaison): Responsible for ongoing communication with Community Connect sites after go-live. Responsible for regular check-in meetings with IT/Epic leaders at each site, following up on issues, and identifying potential trends across the CC Sites. Work with Epic Application Specialist to ensure issues are addressed.


EDUCATION: College Degree (AS, Diploma, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare related field is preferred. Experience will be considered in lieu of education.

EXPERIENCE: Clinical or business office experience preferred. Background and experience with Epic applications with both strong interest and aptitude for technology is preferred. Microsoft Suite of applications knowledge required. Knowledge of internet, email and operating systems required. Healthcare experience preferred. Understanding of general workflows and processes in acute and ambulatory settings is preferred.

LICENSES/CERTIFICATIONS: Professional certification/license is desirable, but not required. Recent Epic certification a plus, but are willing to train the right candidate. Epic Certification is required with the first year of employment. Maintain certification.

Total Rewards

Exceptional health care. An exceptional experience.

Monroe Clinic offers a total rewards benefit program including competitive pay, employee discounts, combined time off, education assistance program, retirement plan and a dental and health plan including vision! Driven by mission, Monroe Clinic's Service Standards, bring together our vision to work together to achieve the highest standards in health care. To learn more about our unique foundation from merging of innovation and mission visit